What medical clinics struggle with
📵 Patients message after hours
You close at 8pm. WhatsApp keeps buzzing. By morning, those patients have found another clinic.
📅 High no-show rates
Empty consultation slots cost QR 200-600 each. A 30% no-show rate is unsustainable.
🏥 Front desk overwhelmed
Receptionists handle 80+ calls/day on top of greeting in-clinic patients. Mistakes happen.
🌐 Arabic + English switching
Qatar's diverse population requires both. Staff fatigue leads to miscommunication.
🚨 Urgent cases lost in volume
Real emergencies buried among "what are your hours?" messages.
📋 No-show data hard to track
Manual tracking is impossible at scale. You can't fix what you can't measure.
How Halaqa helps medical clinics
Books appointments automatically
"I need to see a doctor Tuesday morning" → Halaqa checks your schedule, offers slots, confirms. Under 30 seconds, in any language.
24h appointment reminders
WhatsApp reminder with one-tap confirm, reschedule, or cancel. Patient can also add notes ("running 15min late").
Prescription refill requests
Patient messages "I need my metformin refill" → Halaqa routes to nurse for approval, then notifies patient when ready.
Answers FAQs in both languages
Opening hours, accepted insurance, parking, what to bring, lab results timeline — handled instantly.
Smart urgent detection
Pain, breathing issues, bleeding — Halaqa detects urgency and immediately routes to your on-call doctor.
PDPL-compliant by design
Patient data stays in Qatar. Encrypted at rest and in transit. Compliant with Qatar Law No. 13 of 2016. Patients can request data deletion.
How it works
Connect WhatsApp Business
We handle Meta verification for you
Configure your clinic
Services, doctors, hours, FAQs
Go live in under a week
Including Meta's verification window