Starter
- 300 messages / month
- ~75 customers per month
- WhatsApp Business API
- Arabic + English AI
- 24/7 booking automation
- 1 location
- Custom workflows
- Multi-location dashboard
Pro
- 1,500 messages / month
- ~375 customers per month
- Everything in Starter, plus:
- Appointment reminders (24h before)
- Service catalog & pricing
- Staff escalation rules
- Performance analytics
- Custom greeting message
Elite
- Unlimited messages
- Multi-location support
- Everything in Pro, plus:
- Custom workflows
- CRM integrations (HubSpot, Zoho)
- Dedicated account manager
- Priority support (1-hour SLA)
- Quarterly business review
Plan comparison
| Feature | Starter | Pro | Elite |
|---|---|---|---|
| Monthly messages | 300 | 1,500 | Unlimited |
| WhatsApp Business API | ✓ | ✓ | ✓ |
| Arabic + English AI | ✓ | ✓ | ✓ |
| 24/7 booking | ✓ | ✓ | ✓ |
| Appointment reminders | — | ✓ | ✓ |
| Service catalog | — | ✓ | ✓ |
| Staff escalation | — | ✓ | ✓ |
| Analytics dashboard | — | ✓ | ✓ |
| Multi-location | — | — | ✓ |
| Custom workflows | — | — | ✓ |
| CRM integrations | — | — | ✓ |
| Dedicated manager | — | — | ✓ |
Frequently asked questions
Is there a setup fee?
No. All plans include onboarding and WhatsApp Business verification at no extra cost. Setup takes under an hour.
Can I switch plans later?
Yes, upgrade or downgrade any time. Changes take effect on the next billing cycle.
What happens if I exceed my message limit?
We'll notify you when you reach 80% of your monthly limit. You can upgrade or pay-as-you-go for additional messages (QR 0.40/msg).
Do I need a new WhatsApp number?
No. Halaqa integrates with your existing WhatsApp Business number. We use the official Meta WhatsApp Business API.
Is my data secure?
Yes. We're compliant with Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016). All data is stored on encrypted servers in the region. We never sell or share customer data.
What languages does the AI speak?
Arabic and English out of the box. The AI auto-detects the customer's language and responds in kind. Mixed-language messages (Arabizi, code-switching) are handled naturally.
Can I cancel anytime?
Yes. Cancel from your dashboard or by emailing us. No questions, no cancellation fees.
Do you offer custom plans?
Yes. For chains (5+ locations), enterprise customers, or special integrations, contact us for a custom quote.